FAQ

Questions about how to connect Google assistant and Alexa

Before connect Arenti cameras to Echo Show, please follow the steps as below to connect Alexa with Arenti.

1. Configure network on Arenti App
Set up Arenti or Laxihub camera and complete network configuration according to the prompts on Arenti App
Note: Try to name your camera on Arenti App with easily identifiable words such as “Front Door Camera”, and do not use special characters; you can refer to the user manual of screen Alexa device or its relevant web page for the list of languages supported.
2. Set up your screen Alexa device
(If you have already configured your screen Alexa device such as Amazon Echo Show or Amazon Echo Spot, then you can skip this step. The following instructions are based on the Amazon Alexa iOS App)
1. Plug your screen Alexa device into a power outlet.
2. Select language on the device’s screen, get your device connected to a Wi-Fi network, sign into your Amazon account, and then complete the configuration according to the prompts on Amazon Alexa App.
3. Open the Amazon Alexa App on your mobile phone. Sign in to your Amazon account, then touch Devices at the bottom navigation bar, select GROUP (e.g. Living Room) where you added the device, and you’ll see your screen Alexa device in this GROUP.

Alexa-Step-No-1

Alexa-Step-No-2

3. Link Alexa with Arenti
1. Tap the three horizontal bars (☰) menu icon in the the upper left on Amazon Alexa App, and select “Skills & Games” .

Alexa-Step-No-3

2. Then search for “Arenti” and tap “ENABLE TO USE” to enable the Skill.

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3. Enter your Arenti account and password, and select the country where your Arenti account is located, then tap “Log in” to link Alexa with Arenti.

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4. Control your camera with Alexa
Now you can control your Arenti or Laxihub camera with Alexa. Here’s a sample phrase for streaming your camera:
Alexa, show me front door camera.

 

Before connect Arenti cameras to Google Home/Nest smart speaker, please follow the steps as below to connect Google Home with Arenti.

 1. Configure network on Arenti App
Set up Arenti or Laxihub camera and complete network configuration according to the prompts on Arenti App
Note: Try to name your camera on Arenti App with easily identifiable words such as “Front Door Camera”, and do not use special characters; you can refer to the user manual of Google Assistant integrated speaker or its relevant web page for the list of languages supported.
2. Set up Google Home device
(If you have already configured Google Assistant integrated device such as Google Home speaker or Google Nest Hub, then you can skip this step. The following instructions are based on the Google Home iOS App)
1. Make sure your Google Assistant device is powered on and connected to a Wi-Fi network.
2. Open the Google Home App on your mobile phone, tap Get Started in the bottom right and sign in to your Google Account, then tap “Get started” in the center of your mobile phone screen.
Google-Home-Step-1
3. Select “New devices” and complete the configuration according to the prompts on Google Home App.
Google-Home-Step-2
3. Link your camera
1. Go back to the home page of Google Home App, tap the Plus (+) icon in the upper left.Google-Home-Step-3
 
2. Tap “Set up device” and select “Works with Google” on Set up page.
3. Find Arenti on the list of Add devices and tap it.
Google-Home-Step-4
 
4. Enter your Arenti account and password,  and select the country where your Arenti account is located, then tap “Log in”.
Google-Home-Step-5
 
4. Control your camera with Google Assistant
Now you can control your Arenti or Laxihub camera with Google Assistant. For the Google Assistant integrated speakers, you can use “Ok Google” and “Hey Google” interchangeably. Here’s a sample phrase for streaming your camera:
Ok Google, show me front door camera. 
 

*If you still have questions about Arenti and Laxihub cameras, feel free to contact us, We will back to you within 24 hours.